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Managing
a Water Crisis - Step Eight
Remain
Calm
If
your analysis appears to be grim during this phase, avoid
being divisive. It is a natural instinct to have
a “fend-for-yourself” or “survival-of-the-fittest” attitude,
but that approach isn’t really in your best interests.
Instead, try to focus your efforts and energy on the following:
-
Continue to support the coalition
agenda, but make sure that your concerns
are heard and recorded.
-
Stay in control. Make everyone
feel secure, but always share accurate
information. Otherwise the community in which you do business,
including your employees, vendors and contractors, will sense
your fear.
-
Prepare responses for your employees
who might be experiencing uneasiness
about their jobs. It is important to acknowledge their uncertainty.
You don’t want
key employees or a critical mass of staff to seek other
employment before
you’ve solved the problem. On the other hand, if you
feel you may eventually have
to let them go, you should give them more than just a day’s
notice.
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